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Knowledgebase : Additional Services
Please be aware that VOIPo can not offer assistance with any connectivity issues while using the hardware outside of the US. As a US based company at this time we only support the use of our services within the US.
A 2nd line cloned is not another telephone number. The device that you receive from us has two phone ports in it. By default, the second port is a clone of the first port. It is essentially two lines in one. If you receive a call on your number, both p...
To order a virtual number, please follow these instructions:Log in to your VOIPo vPanel Account Management Tool Click the "Features" tab Click "Virtual Numbers" directly below "Features" To the right of the field titled &qu...
VOIPo provides fax services for customers who wish to get a dedicated fax number. Any faxes sent to your dedicated fax number will be emailed to you as a .PDF file. You can change the the fax destination email address at anytime via your vPanel. Note: ...
VOIPo provides a virtual fax service for customers who wish to have a fax line. To order this service please do the following from your vPanel Account Management Tool (account.voipo.com [https://account.voipo.com/]): 1) Click on Features 2) Go to Fax...
You're able to add additional phone numbers to your account from any cities/ratecenters that we offer service in. Just like domain parking, these numbers simply point to your main account. This is especially useful if you want to have a presence in anot...
Our Virtual Fax service allows you to receive inbound faxes over a dedicated fax line. Any inbound transmissions are forwarded to an email address kept on file for the fax service. Outbound faxing can be achieved by uploading a supported digital document ...