Knowledgebase: Compatibility
Is VOIPo compatible with a soft phone?
Posted by - NA - on 14 November 2008 01:59 PM
In order to use a soft phone with VOIPo service, you must have, at least, speakers and a microphone. A headset works best as it decreases a lot of the echo that you would otherwise hear.

We suggest using X-Lite soft phone available from You should only need to enter in the sip authentication credentials to get the soft phone up and running.

To be able to use a soft phone or your own device, you will need to first register your device to our network. After your device has been registered, login to vPanel at Click on Features, Preferences, then Softphone/BYOD.

We can only provide the necessary SIP credentials for our BYOD server. We can not assist you in troubleshooting software or devices that are not provided by VOIPo.

The Softphone / BYOD server does not allow outgoing International calls.
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