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Knowledgebase: Configuring VOIPo Features
What is Incoming Call Routing?
Posted by - NA - on 13 November 2008 08:25 AM
Everyone is bombarded with calls these days and we wanted to give everyone a little bit of control. All incoming calls can be routed based on criteria you set. By default, all your incoming calls will get through to you. If you want to change that, here are some things that you can route:
  • Specific phone numbers
  • Entire area codes
  • Contacts
  • Entire groups of contacts
  • Private/Blocked number call
  • Callers who are not in your contact list
With incoming call routing you can have those incoming calls:
  • Reach a busy signal
  • This phone has been disconnected message
  • Forward to another number
  • Go straight to voicemail
You can setup unlimited routing options and manage them in real-time.
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